Richard Dawson, soap opera celebrity is struggling with resilience. Can customer service representative, Bob Burger, help him learn how to overcome the stress of things that you can’t control?

LEARNING OBJECTIVES

1. To define resiliency  
2. To learn what tasks require resiliency 
3. To explore why we might want to give up  
4. To demonstrate the consequences of giving up  
5. To explore how to use positive self-talk to be resilient